Electric Distribution Operator I

Duration: 1 year w/ possible extension

ST Pay Rate: Up to $29.05/hour

Hours: 40+ hours; Rotating AM & PM shifts

Work Location: Onsite; Richmond, VA

Job Summary:

This role is responsible for service restoration and distribution switching activities using extensive knowledge of electrical distribution systems including technical knowledge of operations and switching practices. Ensures all reporting is completed to keep management informed of system conditions, circuit outages, key and critical customer interruptions, emergency conditions and extended outages. Expected to complete the Switching Training Program to become ROC switching certified within (approximately) 12-16 months. Shift-oriented workforce.

The knowledge, skills, abilities and experiences that are required for entry into this job include:

• Preferred experience in dispatching, emergency services, complex database management and/or customer service.

• Understanding of the Electric Distribution System.

• Skills: Interpersonal; strong written and verbal communications; analytical; personal and mainframe computer applications.

• Abilities: Independent and sound problem resolution; multitasking; prioritizing constantly changing and emerging conditions; leadership abilities.

• To meet operational business needs, selected candidates must be available and committed to working a flexible 24/7 shift schedule as well as overtime and storm callouts.

Required Education and Certifications / Licenses:

• Minimum High School Diploma/GED

Top “must have” / Required skill sets (technical/functional):

• Minimum 1+ years of experience

• Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels

• Ability to work under pressure and make well thought out decisions

• Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans

• Attention to detail to maintain grid integrity and the safety of personnel while also ensuring accuracy and error prevention

Top “nice to have” skill sets:

• Electrical background, Mechanical background, Strong computer skills, GIS

Soft skill requirements (team fit and personality requirements):

• Strong verbal and written communication skills

• Ability to lead, collaborate and work effectively in a team environment

• Maintains a positive attitude during stressful situations

• Coachable and open to feedback with a strong willingness to learn and adapt

Ideal background / Companies / Industry Experience:

• Prior Utility experience with a focus in electrical/mechanical/engineering/operations